bajibd Privacy Policy — How We Handle Your Data
Your privacy matters at bajibd. This policy explains exactly what personal information we collect, how we use it, and the steps we take to keep it secure on Bangladesh's premier online casino platform.
1. Introduction
This Privacy Policy ("Policy") explains how bajibd ("the Platform", "we", "us", "our") collects, processes, stores, and protects personal information provided by users ("Player", "User", "you") when you access, register on, or otherwise use the bajibd website at bajibd.im and all associated services (collectively, the "Services").
bajibd is committed to protecting the privacy and security of every player who uses the Platform. We process personal data only for the purposes described in this Policy and only to the extent necessary to deliver safe, reliable, and enjoyable gaming services to our players across Bangladesh.
By registering a bajibd account or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not register an account or use the Services.
This Policy should be read alongside the bajibd Terms & Conditions, which together form the complete legal framework governing your relationship with the Platform.
Your data stays with bajibd. We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes. Your data is used solely to operate and improve the bajibd Services for you.
2. Information We Collect
bajibd collects personal information through several channels: directly from you during registration and account use, automatically through your device and browser interactions with the Platform, and from payment service providers when you make deposits or withdrawals.
2.1 Registration Information
When you create a bajibd account, we collect the following information:
- Full legal name
- Date of birth (for age verification — players must be 21 or older)
- Registered mobile phone number
- Email address (where provided)
- Username and password (password stored in encrypted form only)
- Preferred payment method (bKash number, Nagad number, Rocket number, or Upay number)
2.2 Financial & Transaction Information
When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, bajibd receives transaction confirmation details including the amount transacted (in Bangladeshi Taka ৳ BDT), the payment method used, and a transaction reference number. bajibd does not store full card numbers or mobile banking PINs — these are handled directly by the respective payment service providers.
2.3 Gaming Activity Information
bajibd automatically records information about your gaming and betting activity on the Platform, including:
- Games played, bet amounts, and outcomes
- Sports markets wagered on (cricket, football, kabaddi, etc.)
- Session start and end times (Bangladesh Standard Time, UTC+6)
- Bonus offers claimed and wagering progress
- Responsible gaming settings you have applied to your account
2.4 Technical & Device Information
When you access bajibd, we automatically collect certain technical information from your device and browser, including your IP address, device type and model, operating system, browser type and version, and general location data derived from your IP address. This information is used for fraud prevention, security monitoring, and to optimise the bajibd mobile experience across the range of Android and iOS devices used by players in Bangladesh.
2.5 Support Communications
When you contact the bajibd support team at [email protected], we collect the content of your communications, the email address from which you contacted us, and any account or transaction details you include in your message. This information is retained to manage your support query and to maintain a record of communications for quality and compliance purposes.
3. How We Use Your Information
bajibd uses the personal information we collect for the following purposes. We process personal data only where we have a lawful basis for doing so — either because processing is necessary to perform our contract with you, because we have a legitimate interest that is not overridden by your rights, or because you have given your consent.
4. Cookies & Tracking
bajibd uses cookies and similar tracking technologies to operate the Platform effectively, remember your session, and analyse how the site is used. A cookie is a small text file placed on your device by the bajibd website when you visit. Cookies do not contain your password, payment details, or other sensitive personal information.
- Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your bajibd account during your visit. Disabling these cookies will prevent the Platform from working correctly.
- Analytics cookies: Help us understand how players navigate bajibd so we can improve the Platform. Data collected by analytics cookies is aggregated and anonymised — it does not identify you personally.
- Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and protecting against automated bot access.
- Preference cookies: Store your Platform preferences, such as your preferred language settings or responsible gaming notifications, so you do not need to reconfigure them on every visit.
Most web browsers allow you to manage cookie preferences through the browser settings menu. You may disable non-essential cookies at the browser level; however, doing so may affect the functionality of certain features on the bajibd Platform. Essential cookies cannot be disabled without preventing access to the Services entirely.
5. Sharing Your Information
bajibd does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. We may share your information only in the limited circumstances described below.
5.1 Payment Service Providers
To process your deposits and withdrawals, bajibd shares the minimum necessary information with payment service providers including bKash, Nagad, Rocket, Upay, and card processors for Visa and Mastercard transactions. These providers process your payment data under their own privacy policies and are contractually obligated to handle it securely.
5.2 Game Technology Providers
bajibd integrates games and live casino content from third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. These providers may receive anonymised session data necessary to deliver their game content. No personally identifiable information beyond a session token is shared with game providers.
5.3 Legal & Regulatory Disclosure
bajibd may disclose your personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, or where such disclosure is necessary to prevent fraud, money laundering, or other criminal activity. bajibd will only make such disclosures to the extent required and will, where legally permissible, notify the affected player.
5.4 Service Providers & Infrastructure
bajibd uses trusted third-party service providers for hosting, data storage, security monitoring, and analytics. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than providing services to bajibd. All such providers are required to maintain appropriate technical and organisational security measures.
6. Data Security
bajibd implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. While no system can guarantee absolute security, bajibd continuously reviews and updates its security practices to maintain a high standard of data protection for all players.
- SSL encryption: All data transmitted between your device and the bajibd Platform is encrypted using industry-standard SSL (Secure Socket Layer) technology. This ensures that your login credentials, account details, and transaction information cannot be intercepted in transit.
- Password protection: Account passwords are never stored in plain text. bajibd uses modern cryptographic hashing to store passwords, meaning even our internal staff cannot view your password. Always choose a strong, unique password for your bajibd account.
- Access controls: Access to personal data within bajibd's systems is restricted to authorised personnel who require it to perform their job functions. All staff with access to personal data are bound by confidentiality obligations.
- Fraud monitoring: bajibd operates continuous automated fraud detection systems that monitor transactions and login activity for signs of unauthorised access or suspicious behaviour. Anomalous activity triggers immediate security alerts.
Protect your own account: bajibd's security systems protect the Platform, but you also play an important role. Never share your bajibd username or password with anyone. bajibd staff will never ask for your password. If you believe your account has been compromised, contact [email protected] immediately.
7. Data Retention
bajibd retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Active Account Data
While your bajibd account remains active, we retain all registration, transaction, and gaming activity data necessary to operate your account and deliver the Services. You may request closure of your account at any time by contacting [email protected].
Post-Closure Retention
Following the closure of your bajibd account — whether at your request or by bajibd — we will retain certain personal data for a minimum period required to meet our legal obligations. Transaction records and identity verification documents may be retained for a period consistent with applicable financial record-keeping requirements. After this period, your data will be securely deleted or anonymised.
Support Records
Communications with the bajibd support team are retained for a reasonable period following the resolution of your query. This allows us to reference prior interactions in the event of a follow-up query or formal complaint and to meet our quality assurance obligations.
8. Your Privacy Rights
As a bajibd player, you have certain rights in relation to the personal data we hold about you. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Request — [your bajibd username]". bajibd will respond to all valid requests within a reasonable timeframe.
- Right of access: You may request a copy of the personal data bajibd holds about you, including your registration details, transaction history, and gaming activity records.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Some corrections may require identity verification before they are applied.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligation to retain certain records. Where erasure is not possible, we will explain the reason.
- Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. On receipt of such a request, bajibd will cease sending you promotional communications without delay.
- Right to data portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format for the purpose of transferring it to another service provider.
9. Age Restriction & Children's Privacy
The bajibd Platform is strictly for adults aged 21 years and over. bajibd does not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by a person under 21, we will immediately close the account, forfeit any balance, and delete the associated personal data as promptly as possible.
If you are a parent or guardian and believe that a minor in your care has registered a bajibd account, please contact us immediately at [email protected] so that we can take prompt action to close the account and remove the associated data.
10. Changes to This Policy
bajibd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the Platform or by direct communication. Your continued use of bajibd after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how bajibd protects your data. If you have any questions about changes to this Policy, please contact us at [email protected].
Your Privacy at a Glance
SSL-Encrypted Connections
Every interaction between your device and bajibd is protected by SSL encryption, ensuring your personal data and financial information remain private and cannot be intercepted during transmission.
No Data Sales
bajibd never sells, rents, or trades your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the bajibd Services for you.
Secure Payment Processing
Deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are handled by trusted payment processors. bajibd never stores full card numbers or mobile banking PINs on its servers.
You Control Your Data
You have the right to access, correct, delete, or export your personal data at any time. Contact [email protected] to exercise any of your privacy rights and our team will respond promptly.
Defined Retention Periods
bajibd keeps your data only as long as legally required or operationally necessary. Once an account is closed and retention obligations are met, your data is securely deleted or anonymised.
21+ Platform Only
bajibd is exclusively for adults aged 21 and above. We take the protection of minors seriously and will immediately close any account identified as belonging to an underage user.
Continue with bajibd
Now that you understand how bajibd protects your privacy, you are ready to explore everything the Platform has to offer. Login to your account, browse our casino games, or review our FAQ for any remaining questions.
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